Welcome to Rapid Relay ("the Platform"). By accessing or using the Platform, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.
Acceptance of Terms
By using the Platform, you affirm that you are at least 18 years old and capable of entering into legally binding agreements. If you do not agree with these Terms, you must not use the Platform. Continued use of the Platform indicates your acceptance of these Terms and any future modifications.
Platform Description
Rapid Relay is a load board aggregator that provides tools and analytics for truckers, including profitability indexes, round-trip planning, and other features to enhance operational efficiency. We do not offer contract freight or directly facilitate transactions between shippers and carriers. The Platform aggregates data from third-party sources and presents it in an organized and user-friendly interface.
Account Registration
3.1. Accuracy:- You must provide accurate and up-to-date information during account registration. Falsifying information may result in account suspension or termination.
3.2. Responsibility:- You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account. Notify us immediately if you suspect unauthorized access to your account.
3.3. Restrictions:- Rapid Relay reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent or unauthorized activity, or misuse the Platform in any manner.
Prohibited Conduct
You agree not to:
- Use the Platform for any illegal, unethical, or unauthorized purposes.
- Interfere with or disrupt the functionality of the Platform, including attempting to bypass security measures or access restricted areas.
- Upload, post, or transmit harmful, malicious, or otherwise inappropriate content.
- Copy, distribute, or modify the Platform's software, data, or content without explicit authorization.
- Use the Platform to spam, harass, or deceive other users.
Intellectual Property
All content, trademarks, features, and functionalities on the Platform, including but not limited to software, text, images, and logos, are the exclusive property of Rapid Relay, licensors, and/or its partners. You are granted a limited, non-exclusive, and non-transferable license to use the Platform for its intended purposes. Any unauthorized use is strictly prohibited and may result in legal action.
Payment and Subscription
6.1. Fees:- Use of certain features may require payment of subscription fees. By subscribing, you agree to pay all applicable fees as outlined in the chosen plan.
6.2. Billing:- Subscription fees are billed in advance and are non-refundable, except as required by applicable law or stated otherwise in specific promotions or policies.
6.3. Payment Authorization:- By providing payment details, you authorize Rapid Relay to charge applicable fees as per the chosen subscription plan. If payment fails, your access to paid features may be restricted.
6.4. Changes to Pricing:- Rapid Relay reserves the right to modify subscription fees with prior notice. Continued use of the Platform after fee changes constitutes acceptance of the revised fees.
Disclaimers
7.1. No Warranty:- The Platform is provided "as is" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.
7.2. Third-Party Data:- Rapid Relay aggregates information from third-party sources. We do not guarantee the accuracy, reliability, or completeness of this data and disclaim liability for errors or omissions.
7.3. Operational Downtime:- While we strive to provide uninterrupted access, Rapid Relay does not guarantee that the Platform will always be available or free from errors, interruptions, or security breaches.
Limitation of Liability
To the maximum extent permitted by law, Rapid Relay and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, or data arising from your use or inability to use the Platform. In jurisdictions where such limitations are not allowed, liability is limited to the minimum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Rapid Relay, its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to:
- Your use of the Platform.
- Your breach of these Terms.
- Your violation of any third-party rights, including intellectual property rights.
Termination
10.1. User Termination:- You may terminate your account at any time by contacting support@rapidrelay.ai. Upon termination, your access to the Platform and associated data may be permanently deleted.
10.2. Platform Termination:- Rapid Relay reserves the right to suspend or terminate access to the Platform at its sole discretion, with or without prior notice, for violations of these Terms or other reasons, including but not limited to operational or legal requirements.
Privacy
Your use of the Platform is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Platform, you consent to the data practices described in thePrivacy Policy.
Modifications
Rapid Relay may update these Terms periodically to reflect changes in our services or legal requirements. We will notify users of significant updates via the Platform or registered email. Continued use of the Platform after updates constitutes acceptance of the revised Terms.
Governing Law and Dispute Resolution
13.1. Governing Law:- These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
13.2. Dispute Resolution:- Any disputes arising under these Terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Ohio, and the decision of the arbitrator shall be final and binding.
Contact Information
For questions, concerns, or support regarding these Terms or the Platform, please contact us at:
Email: support@rapidrelay.ai
Thank you for choosing Rapid Relay. We are committed to empowering your logistics journey!