Rapid Relay ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform (“Rapid Relay”). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect information to provide, improve, and secure our services. The types of information we collect include:
1.1. Personal Information:- Name
- Email address
- Payment information
- Login credentials
1.2. Usage Data:- Device information (e.g., browser type, operating system)
- IP address
- Log data (e.g., timestamps, pages visited, features used)
- Location data (if enabled by the user)
1.3. Third-Party Data:- Information from third-party load boards or service providers integrated with the Platform.
How We Use Your Information
We use your information for the following purposes:
2.1. To Provide and Improve Services:- Facilitate account creation and management.
- Provide analytics and insights for trucking operations.
2.2. To Process Payments:- Securely process subscription fees or other transactions.
2.3. To Communicate:- Respond to inquiries and provide customer support.
- Send updates, newsletters, and service-related notifications.
2.4. To Ensure Security:- Detect, prevent, and address fraudulent or unauthorized activities.
How We Share Your Information
We may share your information with third parties in the following circumstances:
3.1. Service Providers:- To third-party vendors who assist with payment processing, data analysis, and other business operations.
3.2. Legal Compliance:- When required by law or to protect our rights, property, or safety, or that of others.
3.3. Business Transfers:- In connection with a merger, sale, or acquisition of our business assets.
3.4. With Your Consent:- For any other purpose disclosed to you and agreed upon.
Your Privacy Choices
You have control over your personal information and may:
4.1. Access and Update Information:- Log into your account to review or update your personal details.
4.2. Opt-Out of Communications:- Unsubscribe from promotional emails using the "unsubscribe" link in the email.
4.3. Disable Location Services:- Adjust your device settings to prevent location data sharing.
4.4. Delete Your Account:- Contact us at support@rapidrelay.aito request account deletion. Note that some data may be retained for legal or operational purposes.
Data Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure. You use the Platform at your own risk.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings.
Children's Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
International Users
If you access the Platform from outside the United States, your information may be transferred to and processed in the United States. By using the Platform, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or through the Platform. Continued use of the Platform constitutes acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: support@rapidrelay.ai
Thank you for trusting Rapid Relay. We are committed to protecting your privacy and ensuring your experience is secure.